Top 10 Recent Virtual Assistant Fundings to Note in 2021
by Satavisa Pati
October 6, 2021
A virtual assistant is an independent contractor who provides administrative services to clients while operating outside of the client’s office. A virtual assistant typically operates from a home office, but can remotely access necessary planning documents, such as shared calendars.
Digital healthcare startup MFine has raised US $ 48 million in Series C funding co-led by Moore Strategic Ventures and BEENEXT, with participation from existing investors Stellaris Venture Partners, SBI Group Japan, SBI Ven Capital Singapore, Heritas Capital, Prime Venture Partners, Y’S Investment Pte Ltd., and Alteria Capital. With this funding, the startup now aims to build one of the largest virtual hospitals in the world and make high-quality healthcare more accessible and efficient through the use of AI and mobile technologies. MFine now enables clinical decision support for physicians using AI and brings vital signs monitoring and health management to consumer smartphones.
Kore.ai, a leading conversational AI software company, today announced that it has raised $ 50 million in Series C funding led by Vistara Growth and PNC, with additional participation from NextEquity Partners, Nicola Wealth and Beedie Capital. Kore.ai also secured an additional $ 20 million credit facility from Sterling National Bank, bringing the total funding to $ 70 million. As part of Series C, Randy Garg, Managing Partner of Vistara Growth, and Daniel Pavlick, Executive Vice President of PNC, have joined the Board of Directors of Kore.ai. Kore.ai plans to use a significant amount of the funds to step up its efforts to be the clear leader in Experience Optimization or XO, optimizing the experiences of customers, agents and company employees. via native AI platforms and products. The company recently launched SmartAssist, the world’s first end-to-end native AI contact center as a service (CCaaS) solution, as well as BankAssist, an omnichannel conversational virtual assistant that automates the most common customer needs. of retail banking to manage high customer experiences.
Leena AI has raised a total of US $ 40 million in funding over 5 rounds. Their last funding was raised on September 28, 2021, from a Series B round. Leena AI is an AI-powered, self-contained conversational platform that helps companies improve the experience for their employees. The platform is powerful, flexible, and designed to meet the needs of any business. With Leena AI, businesses can eliminate the need for HR staff to work on tasks such as answering policy questions, managing knowledge, generating employee documents on demand, and managing employee tickets so that ‘they can concentrate on activities with high added value. Leena AI works well with over 20 platforms including SAP SuccessFactors, ADP, Oracle, Workday and Microsoft Office 365. 1 million employees trust it in companies like Nestlé, Puma, AirAsia, Coca-cola, Lafarge Holcim and Abbott. The platform is able to manage all aspects of the employee experience throughout the employee lifecycle. From automating FAQs and employee engagement to employee onboarding, the platform aims to help organizations streamline all HR workflows.
Hi Platform raised a total of US $ 6.4 million in 2 rounds. Their last funding was raised on September 30, 2021, from a Venture-Series Unknown round. Hi Platform is a service platform that enables companies to build better relationships with their customers. It brings business intelligence to the media, allowing immediate and unlimited access to all conversations on social networks. The company was founded in 2017 and is headquartered in Sao Paulo, Brazil.
Aisera, an AI startup in Palo Alto California that provides virtual assistants and customer service solutions to businesses, has raised $ 40 million in Series C funding from investors. With a base of 65 million users, the company has already enrolled several business users such as 8 × 8 (a telecommunications company), Autodesk, McAfee (an antivirus company), and Zoom.
Delhi-based Wishup, which offers chat-based task management services, raised an undisclosed amount in a pre-Series A funding round led by Inflection Point Ventures (IPV), according to a company statement. . The company will use the capital for business development, marketing and technology team building, Wishup co-founder Neelesh Rangwani said in a statement. Wishup connects businesses to virtual assistants who provide a range of services including executive assistant, lead management, customer support, secondary research, database building, sales excellence, and marketing digital. The company targets independent professionals, small and medium-sized businesses and startups.
Helsinki-based startup Attractive.ai has closed a million dollar funding round led by Superhero Capital. The company’s virtual assistant Poe analyzes and compiles reports on websites and other digital creations, simulating a human user and offering advice to correct errors and generally improve the user experience. Attractive.ai claims its goal is to ‘rid the world of bad websites’. To accomplish this noble ambition, the company designed a virtual assistant named Poe. Poe is built on a large database of user experience and web design information. AI uses this data to examine every aspect of visiting a website or using digital tools as if it were a human being. Once the results are gathered, the AI creates a report outlining any issues it has found, taking screenshots if necessary.
Yellow.ai, which provides customer experience automation to brands such as Sephora, Domino’s and MG Motor, has raised AU $ 78.15 million in Series C, led by WestBridge Capital with Sapphire Ventures and Salesforce Ventures. Lightspeed Venture Partners has participated in this round again, bringing the total funding raised so far to $ 102.15 million. The funding would help the company strengthen its dominant leadership in more than 50 countries, including India, Southeast Asia, the United Kingdom, the Middle East and Latin America, and establish a strong presence in the United States. It would add 70 employees to its 500 global workforce.
Virtual Gurus, a talent marketplace based in Calgary, Alta. That connects companies with skilled and skilled US and Canadian virtual assistants, has raised additional funding of $ 1.7 million. Virtual Gurus receives over US $ 980,000 from Western Economic Diversification’s business expansion and productivity program. The company also secured an additional $ 700,000 from its very supportive shareholders, including Raven Indigenous Capital Partners, the51 and other key investors. This brings the total funding for Virtual Gurus to $ 2.9 million.
Help Lightning, a leader in remote visual assisting software, has just secured an additional $ 3 million in growth capital with its Series A funding round – a proof of trust and support for visual assistance at distance and an opportunity for the technologies that make this possible. The additional growth equity fund follows closely behind the US $ 8 million Series A led by yield investor SaaS Resolve. In its latest funding round, Help Lightning secured the backing of two new strategic investors: Larsen & Toubro, an engineering and infrastructure giant, based in Mumbai, India, and Engage, a venture capital platform based in Mumbai, India. in Atlanta, Georgia. With the investment of its strong supporters, Help Lightning can focus more on delivering on its growth initiatives and accelerate its already aggressive product roadmap.